Shiva BERNHARD

Call center software

I directed in 2015 for Le Planning Familial the design and realization of a dedicated software for the helpline Sexualité – Contraception – IVG accompanying the website ivg.gouv.fr. This configurable software allows the real-time input of all the information related to a call, while providing all the necessary resources for an adequate response. I also assured the development of this software.

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